Frequently Asked Questions

Booking Questions

It is possible to make changes to a pending reservation but it isn’t guaranteed. Please contact the host as soon as possible to see if the changes can be accommodated. 

All sales are final. We have a no cancellation policy.

You can log into your account to view your reservation or send an email to [email protected].

You should have recieved an email with your booking confirmation. You can also, log into you account to view your reservation.

You are charged for the reservation as soon as the booking is confirmed.

Help on your reservations

You will be refunded immediately. 

Contact the host as soon as possible. You should have the phone number when you received the booking confirmation. Alternatively, you can email [email protected].

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